Help, FAQs, and support shortcuts
Everything a shopper usually needs before ordering, plus the fastest routes to a real person when they do not.
Popular Questions
Start here before you place the order
How quickly can you print and ship an order?Open
Standard production usually takes 2 to 5 business days depending on the product and finish. Premium treatments like foil or letterpress may take longer.
Can I upload my own artwork instead of using a template?Open
Yes. You can upload print-ready artwork through the design upload flow, or start from a template and customize it before ordering.
What file types work best?Open
PDF is the safest option for print-ready artwork. PNG and JPG also work for many products, but higher resolution files will always produce better results.
Do you offer sample packs before a full order?Open
Yes. Sample packs let you compare paper stocks and finishes in hand before committing to a larger run.
Where should I start if I am ordering for a team or multiple locations?Open
Start with Business Services. That route is set up for larger-volume, repeat, or managed ordering flows.
Need Personal Help?
Use the route that matches the job
The fastest support path depends on whether you are checking artwork, chasing a delivery deadline, or planning a larger branded rollout.
Email support
Best for order questions, artwork checks, or anything that needs a written paper trail.
support@bizcard.comPhone support
Use this when a deadline is close and you need a faster answer on production or delivery timing.
+1 (800) 249-2273Business Services
For higher-volume ordering, custom quotes, rollout planning, or support across multiple products.
Talk to the business teamTemplates & design
If you are still choosing a layout, start with ready-made templates or jump into the design flow.
Browse templates