Privacy
Privacy Policy
What we collect when you order, why we hold it, who we hand it to in order to actually print and deliver your job, how long any of it stays, and how to get it back or have it deleted. Section 8 deals with uploaded artwork on its own — for a print shop that is the most sensitive thing we hold, and it is yours throughout.
Last updated 5 August 2026
1.Who we are, and what this covers
BizCard.com, Inc. is the controller of the personal information described here. This policy covers bizcard.com, our ordering and account systems, and the support channels attached to them.
It does not cover third-party sites we link to. If you reach a payment provider, a carrier's tracking page or a social network from here, their own policy applies once you arrive.
2.What we collect
Information you give us directly:
- Account details — name, email address, password (stored hashed, never in readable form), and phone number where you provide one.
- Order details — billing and delivery addresses, the products and specifications you configured, quantities, and order history.
- Artwork and uploads — the print files, images and logos you upload, and any design you build in our editor. Covered separately in section 8.
- Business details — company name, tax or resale identifiers, and purchase-order references where you order on a business account.
- Communications — the content of support messages, quote requests, and contact-form submissions, including anything you choose to put in them.
Information collected automatically when you use the site:
- Device and connection data — IP address, browser and operating system, and referring page.
- Usage data — pages viewed, products configured, and actions taken, used to fix problems and improve the storefront.
- Cookies and similar technologies — see section 6.
Information from others: payment and fraud-screening results from our payment processor, and delivery status from carriers.
We do not ask for and do not want special-category data — health, biometrics, political or religious affiliation, and so on. Please do not put it in a support message or an artwork file unless it is genuinely the thing you are asking us to print.
3.Payment card data
We do not see, process or store full card numbers. Card details are captured directly by our PCI-DSS compliant payment processor.
What reaches us is a payment token, the last four digits, the card brand, and whether the charge succeeded — enough to service and refund an order, and not enough to charge a card anywhere else.
4.Why we use it
- To take, produce, ship and invoice your order, and to keep you informed about it.
- To provide your account, saved projects and reorder history.
- To answer support enquiries, prepare quotes, and resolve reprint and delivery claims.
- To detect and prevent fraud, chargeback abuse and misuse of the site.
- To keep the storefront working and improve it — diagnosing errors, measuring which pages fail people, testing changes.
- To send marketing email where you have opted in, or where you are an existing customer and have not opted out.
- To meet our legal, tax and accounting obligations.
We do not sell your personal information, and we do not share it for cross-context behavioural advertising as those terms are defined under US state privacy laws.
We do not use your data or your artwork to train machine-learning models.
5.Legal bases (UK and EEA visitors)
- Performance of a contract — taking payment, producing and delivering your order, running your account.
- Legitimate interests — securing the site, preventing fraud, improving the storefront, and marketing to existing customers. We balance these against your interests and you can object at any time.
- Consent — non-essential cookies, and marketing email to people who are not existing customers. You can withdraw consent at any time.
- Legal obligation — tax, accounting and record-keeping requirements.
8.Your artwork files
Your artwork is yours. Uploading it gives us no ownership of it and no right to license it to anyone.
We use it to produce your order, and we store it so you can reorder without re-uploading. We may show a thumbnail of it back to you inside your own account.
We do not publish it, do not use it as a sample or in marketing without asking you first, and do not use it as training data.
You can delete a saved project from your account, or ask us to delete stored artwork, at any time. Files attached to a completed order are held for the retention period in section 10 so we can honour reprint claims and meet our record-keeping obligations.
9.International transfers
We operate from the United States and our providers are mainly US-based, so data you give us is processed in the US.
Where we move personal data out of the UK or EEA, we rely on the UK International Data Transfer Agreement or the European Commission's Standard Contractual Clauses, together with additional safeguards where they are needed.
10.How long we keep it
- Order and transaction records — seven years, to meet US tax and accounting requirements.
- Artwork files attached to an order — three years from the order date, so reorders and reprint claims are possible, then deleted.
- Account data — for as long as your account is open, and 12 months after you close it.
- Support correspondence — three years from the last message in the thread.
- Marketing contacts — until you unsubscribe, and then a minimal suppression record so we do not email you again by mistake.
- Analytics data — 26 months.
Where something must be kept for a legal claim or an ongoing investigation, we keep it until that is resolved.
11.Security
Traffic is encrypted in transit with TLS. Passwords are stored hashed and salted. Access to customer data and artwork is limited to staff who need it to do their job, and administrative access is separately authenticated and logged.
No system is perfectly secure. If a breach affects your personal information we will notify you and the relevant regulator within the timeframes the law requires.
12.Your rights
Wherever you are, you can ask us to give you a copy of your data, correct it, delete it, or stop sending you marketing. We will not treat you differently for asking.
If you are a California resident, you have the right to know what we collect and why, to delete it, to correct it, to opt out of sale or sharing — we do neither — and to limit the use of sensitive personal information, which we do not collect. You may use an authorised agent.
If you are in the UK or EEA, you additionally have the right to restrict or object to processing, to data portability, and to complain to your supervisory authority — the ICO in the UK, or your national data protection authority in the EEA.
To exercise any of this, email inquiries@bizcard.com from the address on your account, or write to us. We respond within 30 days, or 45 where the law allows an extension and the request is complex. We may need to verify who you are before we act, particularly for deletion.
We honour Global Privacy Control signals as an opt-out of sale and sharing, which matters even though we do neither.
13.Children
This is a business storefront and is not directed at children. We do not knowingly collect personal information from anyone under 16. If you believe a child has given us data, tell us and we will delete it.
14.Changes to this policy
We update this policy as the business changes. The date at the top is when it last changed, and material changes are announced on this page before they take effect.
15.Contact
Privacy questions and rights requests: inquiries@bizcard.com, or +1 401-484-0988, Monday to Friday, 9am to 6pm Eastern.
BizCard.com, Inc., Rhode Island, United States.
Want your data, or want it gone?
Email inquiries@bizcard.com from the address on your account and say what you want. No form, no fee, and a reply inside 30 days.